Instagram IGTV is a great platform to share longer videos; like other tech platforms, it can present various issues that can be frustrating for the users. Should you experience various problems with IGTV, this guide will help you to troubleshoot effectively and set things right. We have got you covered for issues like uploading errors, playback stutters, etc.
Understanding IGTV and Common Issues
IGTV: Instagram TV. IGTV is a handy dandy tool for all videos over 60 seconds on Instagram. The majority of creators, brands, and influencers take advantage of IGTV for long-form video content. Unfortunately, however, the increase in IGTV usage has led to a wide number of problems. A few of the issues that have sounded within the report include:
- When uploaded, errors do pop up
- Playback problems with the videos
- Sound or audio failure
- Video quality error
- The application crashes
In this section, we will describe these problems and see what procedures you can take to fix them.
1. Upload Errors on IGTV
These upload errors present the most common problems you might run into when dealing with IGTV. There might be many reasons behind these upload errors, including slow internet, incompatible video format, or app glitches.
How to Fix Upload Errors
Check Internet Connection: Please ensure that you have a Wi-Fi network with good speed before attempting to upload IGTV videos. Weak connections might disrupt the uploading process and in turn cause upload errors.
Check Video Format and also Its Size: IGTV supports only MP4 format with file size not exceeding 650MB for videos not longer than 10 minutes and 3.6GB for videos not longer than 60 minutes, respectively. Please check first whether or not your video meets these features.
Clear App Cache: Sometimes, accumulated cache can trigger the app failure. Clearing the cache helps to fix this issue. Clear app cache on Android: Settings > Apps > Instagram > Storage > Clear Cache. If you’re using iOS, you can clear cache unintentionally if you take to reinstall your app.
Update Instagram: Make sure that you have the latest version of Instagram installed. Updates often bring fixes for bugs that might be affecting uploading your videos.
Try Uploading from the Desktop: If you don’t have luck uploading for your mobile device, please upload using the Instagram website from its desktop version. Sometimes, uploads via desktop are limited to their issues.
2. Playback Issues on IGTV
Playback problems which could be from your normal video not loading, ongoing buffering, or other can ruin the viewing suspense. These problems can arise from either the user’s device or the Instagram server.
How to Fix Playback Issues
Restart the App: Sometimes, a quick restart of the Instagram app is all it takes to clear little bugs causing playback issues.
Check Your Device’s Storage: Low storage space on your device tends to slow down the application, which would in turn affect playback of videos. Clear out some space by deleting unnecessary files and apps.
Lowering Video Quality: An alternate solution available for remedying such concerns, if using a slower internet connection, is lowering the quality of the videos. Though IGTV does not give a specific option for video quality control, simply changing the resolution settings from the device might help in making the playback smoother.
Update Device Software: Outdated software on the device may lead to compatibility issues with apps we use like Instagram. Make sure, therefore, that your device is running on the latest operating system version.
Reinstall Instagram: If nothing has worked, remove and install Instagram on your device again and that may help to solve the problem by clearing any associated bugs or errors that could be responsible for any playback problems.
Sound Problems on IGTV
Any number of problems may be experience ranging from, but not limited to, either no sound to an audio that is conspicuously out of sync; audio disturbances are all the more annoying if one is in the process of appreciate-in-the-full the tutorial or music video.
Step-by-step Guide for Sound Problems
Check Device Volume: Ensure the volume of your device is up and it is not muted. Also check if the sound works on other apps, and therefore, rule out device issues.
Try Different Headset/Speakers: If you are using external audio devices, you might want to switch them to see if it makes a difference.
Disable Bluetooth: There could be a sound issue when devices are connected to a Bluetooth speaker or headphones. Try turning Bluetooth off and using the internal speakers on the device.
Check For App Permissions: Ensure Instagram has granted permission to use the microphone and speakers on your device. For Android, go to Settings > Apps > Instagram > Permissions; for iOS, Settings > Instagram > Microphone.
Restart Your Device: In extreme cases, restarting your device has also been known to solve sound problems. It howsoever will refresh the system.
4. Video Quality Issues on IGTV
Video quality issues like pixelation or poor resolution will significantly affect the experience on IGTV. This can be due to the video being of poor-quality, poor compression while uploading, or network troubles.
Fixes for Video Quality Issues
Upload High-Resolution Videos: Make sure that you upload your videos in the highest resolution, as Instagram will compress them. It is generally recommended to use videos with a resolution of 1080 pixels for the best quality.
Do Not Use Any Third-Party Apps to Edit: Sometime prior to uploading the already edited video, it may reduce quality. Where possible, use Instagram’s in-app editing tools.
A Good Internet Connection: With an unstable network, videos will play back in lower quality. Ensure good Wi-Fi or data connection while either uploading or viewing videos.
Wait for Them to Process: In various instances, it can take quite some time for an Instagram post to process, after which the quality displayed improves. Just give it a while after posting, and you should notice that the quality goes higher.
5. Instagram App directly crashes while using IGTV
If your Instagram app shuts down every time you try to use IGTV, this may be viewed as a clash of applications, with memory issues, and software bugs.
Steps to Keep App from Crashing
Close Background Apps: Opening too many apps at once causes your phone to run out of memory, which will then crash it. Close any background apps miscellaneous to the running session.
Free Device Memory: When too little memory is left in the device, the application crashes. Deleting the garbage apps and seldom used files on the device helps create some space and keep firing.
Update Instagram App: Update to the newest version relative to the app’s modifications and resolvability of the prior bugs to fix an occasional application crash.
Check for System Updates: Ensure that the operating system on your device is up-to-date. An outdated OS may cause compatibility issues with some apps like Instagram.
Uninstall and Reinstall the App: If the IGTV app is constantly crashing, uninstalling and reinstalling it from the app store can help clear any corrupt files contributing to the issue.
Additional Tips on Better IGTV Experience
Apart from technical suggestions, here are some pointers that will help you solidify your IGTV experience:
Make Each Video Short: While IGTV features videos of up to 60 minutes, shorter videos generally are more desirable. You will need to work on the duration of your video in accordance with your audience’s attention span.
Enable Captions: By using captions, you not only render your IGTV videos more accessible but also please viewers who watch without sound.
Design a Custom Thumbnail: An eye-catching thumbnail shall definitely be an instant attraction for more viewers. It would best help, therefore, to make one that suitably represents the spirit of your content.
Consult the Analytics: Instagram lets you know how well your IGTV videos are performing. Make use of the data to find the best performer according to your audience and mold your content strategy accordingly.
Cross-Promotion: Promote your IGTV content on other social pages and share them through your stories on Instagram to build wider reach and engagement.
FAQ’S
1. What was Instagram troubleshooting?
With Instagram troubles, start with whether the app is up to date, check the internet connection, clear the app cache, restart the device, or reinstall the app in critical times.
2. Why am I unable to find IGTV on my Instagram?
IGTV was removed as a standalone app by Instagram in 2022. IGTV content is now in the app proper within the Reels and Video sections.
3. What became of the IGTV on Instagram?
Instagram discontinued IGTV as the separate app in 2022. Now, IGTV videos are merged into the main Instagram app under Reels and Videos.
4. Is there something up with Instagram right now?
For current Kenya Instagram issues, check with downdetector.com or social media, such as Twitter, for user reports of outages.
5. Is Instagram down right now in Pakistan?
You can check whether Instagram is down in Pakistan by going to downdetector.com or following real-time social media updates.
6. How does Instagram fix some technical errors?
To try and troubleshoot technical errors on Instagram, you may clear the app cache, restart the device, update the app, uninstall and reinstall.
7. How do I activate IGTV?
IGTV no longer exists as a standalone feature; it’s now part of Instagram under the Reels and Video sections. Ensure that the app is updated to access these features.
8. How do I connect IGTV into Instagram?
Now that IGTV has been integrated into Instagram within the Reels and Videos section, there’s no need to connect it separately. Just upload long videos properly using the video option.
9. Does IGTV have a replacement in Reels?
Yes, that was made to combine IGTV with feed videos into a single format named “Instagram Video,” with Reels now serving as the primary emphasis for video content on the platform.
10. Is IGTV gone for good?
The platform disbanded its IGTV as a standalone feature in 2022 and integrated it into the main app as part of the Reels and Videos components.
11. Is IGTV for business accounts only?
Not originally, IGTV was made available to all users, although it has since merged into the main Instagram app and become accessible to all types of accounts.
12. What is the longest video I can post on Instagram?
A user can post video content having a time limit of up to 60 minutes with the Reels feature.
13. How can I solve the issue with my Instagram?
To fix this issue on Instagram, update the app, clear cache, check the internet connection, restart the device, or reinstall it if needed.
14. Why is my Instagram not working all of a sudden?
A problem with internet means poor connections, app bugs, or server errors could be some reasons why your Instagram is not working. Check for updates from the app, clear cache, and restart the device if problems persist.
15. How do I report a problem on Instagram?
To report a problem, go to profile, click on the menu icon, select settings, then help, and click report a problem. Explain the problem and submit it.
16. Proper means to fix Instagram relating to specific users?
The measures consist of resetting the password, ensuring that the account is not blocked, awaiting help from Instagram support.
17. Why Instagram says error when I try to log in?
There are many reasons why you could be getting logged out with an error on Instagram, including an old username entered in the username field, insufficiencies to the name used, suspensions imposed by your account, crashed Facebook servers, etc. Fix your username and try again after some minutes.
18. Why does Instagram say, “Sorry, there was a problem with your request”?
This error can occur if the server is temporarily down or unresponsive, your IP address has been blocked, or perhaps there’s an issue with your account. Try logging in from a different device or network.
19. How do I reset Instagram?
In order to reset Instagram, you can delete the app’s cache and data, uninstall the app and then reinstall it, or log out and back into your account to update the settings.
Conclusion
Troubleshooting the various issues associated with Instagram IGTV can at times be relatively simple if it is done correctly. These may include upload errors, video playback issues, or an app crashing. Thus, the steps discussed here should help to resolve some issues faced and smoothen the IGTV experience. In addition, you should keep your app updated, as this solves most of the problems. Lastly, if all fails, do not hesitate to get in touch with Instagram support for assistance.
You will ultimately not just mend existing problems but amplify future IGTV content discovery.
For more tips and fixes on Instagram and other social media platforms, head over to AskFollowers.